Pricing

Simple, transparent pricing for every stage

Choose monthly or yearly billing. Start free, scale with your chatbot usage, and upgrade anytime.

Pay Monthly Pay Yearly (Save 40%)

Starter

$19

per month

Get Started Free
  • 1 chatbot
  • 1,000 messages/month
  • 10 Pages
  • 5,000 Characters
  • 10 Q&A Pairs
  • Branding included

Scale

$99

per month

Get Started
  • 10 chatbots
  • 1,000 messages/month
  • 30 Pages
  • PDF Support (50 pages)
  • 15,000 Characters
  • 30 Q&A Pairs
  • Remove Branding
Enterprise

Custom plan for large teams

For advanced compliance, high message volume, and custom workflows.

Contact us

Enterprise includes

  • Custom chatbot and message limits
  • Custom integrations and onboarding
  • Priority support and SLA
  • HIPAA eligibility and signed DPA/BAA options
  • Advanced governance controls

Add-ons

Remove helpIQ branding

+$39/mo

White-label your chat widget for a fully branded support experience.

Extra 5k messages

+$39/mo

Scale usage during peak periods without changing your base plan.

Advanced onboarding support

Custom

Dedicated implementation help for migration, setup, and integrations.

FAQs

Have a different question and cannot find the answer you are looking for? Reach out by sending us an email.

Can I add text content without URLs or files?

Yes. You can enter raw text content directly to train the chatbot.

Can I upload files to train the chatbot?

Yes. CSV, TXT, PDF, DOCX, PPTX, Markdown, and other text-based files are supported.

How long does chatbot training take?

Usually a few minutes, depending on your content volume.

Do you support automatic content refresh?

Yes. Depending on the plan, sync can run monthly, weekly, or daily.